Office non si attiva

Pubblicato il Pubblicato in Microsoft, Office, t&t

 

v i sarà capitato di formattare o reinstallare un pacchetto di Office e di non riuscire più ad avere ragione della “licenza ” in quanto non si attiva tramite internet e nella sezione per l’attivazione via telefono appare la scritta ” prodotto non più supportato “.

Evidente che si tratta di un problema che non inficia la validà delle licenze emesse.

E’ la stessa Microsoft che ammette la presenza di un bug nel loro sistema di  attivazione di un prodotto regolarmente nello stato d’uso:

Errore “L’attivazione tramite telefono non è più supportata per il prodotto” quando si attiva Office

PROBLEMA:

Quando si seleziona l’opzione per l’attivazione telefonica di Office, potrebbe essere visualizzato l’errore seguente:

L’attivazione tramite telefono non è più supportata per il prodotto.

Nota : Questo problema riguarda solo gli utenti non abbonati a Office, ovvero quelli che hanno scelto l’acquisto di una copia unica del prodotto. Per altre informazioni, vedereQual è la differenza tra Office 365 e Office 2016?

STATO: SOLUZIONE ALTERNATIVA

Stiamo lavorando attivamente per rilasciare una correzione per questo problema. Nel frattempo, come soluzione alternativa, usare i numeri di telefono seguenti per attivare Office.

 

Il umero di telefono per l’Italia è 800531042

Ma esiste anche la possibilità di un supporto on line:

Seguite questo link e dovreste riuscire ad attivare il prodotto compilando una form.

 

 

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